Changes are coming to our Donation Center

Anova is making some changes to how we receive donations to better support survivors and ensure items match real-time needs. Moving to an appointment-based model will help us use resources more efficiently while maintaining safety for our staff, volunteers, and clients.

The Donation Centre will permanently close on March 31, 2026. Until then, donations will continue to be accepted as follows:

• Now through December 22, 2025: Drop-offs every Tuesday and Thursday, 12–3 p.m. [See here for extended December hours]

• December 23, 2025 – February 28, 2026: Appointment-only drop-offs by contacting donations@anovafuture.org 

• March 1, 2026 onward: Donations will be accepted by appointment or during designated hours at our shelter locations. Full hours and locations will be announced in the new year.

We’re deeply grateful to everyone who has donated time, items, and energy to support survivors through our Donation Centre. Your generosity has made a real difference—and as we move toward this new model, your continued support ensures we can meet the needs of families in the most meaningful and efficient way possible.

For any questions regarding these changes or process please feel free to reach out to Nikki Marsh directly at nicolem@anovafuture.org 519-642-3003 ex 2253

Donation Centre Closure FAQs

Why is Anova closing the Donation Centre?
We’re making changes to better support survivors and streamline how we receive donations. Moving to an appointment-only system will help ensure donations match real-time needs and can be used efficiently. It also maintains safety of our staff, volunteers and clients

When will the Donation Centre close?
The Donation Centre will close permenantly on March 31, 2026.
Now until December 22, 2025: drop-offs will continue every Tuesday and Thursday, 12–3pm [December hours here.]
December 23rd to Feb 28th: appointment only drop offs by contacting donations@anovafuture.org
Starting on March 1st 2026 donations will be accepted by appointment or during designated hours at our shelter locations.
Full hours and locations will be announced in the new year.

Can I still donate items after the Donation Centre closes?
Yes! Donations will still be accepted by appointment at specific Anova locations.
Information about where and how to donate will be available on our website by Dec 31st 2025.
For specifics on what is accepted etc, please see our main Donation FAQ Page.

Will Mine 101 still take donations?
Yes, Mine 101 will continue to accept clothing donations only.

What happens to donations currently in the centre?
We’re distributing them across our shelters, and any excess is going to local partner organizations to make sure nothing goes to waste.

How do I stay updated on these changes?
Follow us on socials and check back to this page for any new updates.

How can I support Anova during this transition?
Monetary donations, gift cards, and online wish list contributions are always welcome and directly support survivors as we restructure our process.

Who do I contact if I have questions/concerns?
Nikki Marsh – Fund Development & Communications Manager
nicolem@anovafuture.org
519-642-3003 ex 2253