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DONATION FAQS

When & where can I drop off donations for shelter?
To book an appointment, please email donations@anovafuture.org or call 519-642-3003 ext 2266

Can I ship donations direct to shelter?
Please consider purchasing from our Amazon Wishlist. This will ship direct to our shelter.

Does Anova accept donations of opened packages?
We cannot accept opened toiletries, cosmetics or any items passed their “best before” or “expiry dates”.
We can accept open boxes of diapers / femine hygiene products, provided the sleeves inside are not opened.

Does Anova accept donations of new or used clothing?
We accept donations of new and gently used clothing.  We do not accept used undergarments.
Items must be in season. Winter Clothing accepted from September to February. Spring/Summer accepted from March to August.

Does Anova accept donations of large appliances or furniture?
No we do not accept large appliances or furniture.

Does Anova accept donations of new or used baby equipment?
Due to safety and liability issues we are unable to accept any used baby equipment.
If it is brand new/unopened we will gladly accept for shelter use.

Does Anova accept donations of used toys?
We can only accept new toys including stuffed animals.

Does Anova accept donations of gift cards?
Yes! Gift cards to retail and grocery stores are appreciated.
Some gift cards to consider: Costco, Walmart, Shoppers Drug Mart, Rexall, Dollarama, Grocery Stores, Gas.

Does Anova accept donations of  non-perishable food?
Yes. Anova cannot accept any items passed their “best before” or “expiry dates”.

Does Anova accept donations of prepared food?
Anova adheres to strict safe food handling policies and procedures. Please contact our cooks directly to inquire about your food donation.
Wellington Rd Kitchen: 519-642-3003 ext. 2249
Clarke Rd Kitchen: 519-642-3003 ext. 4233
Email: cooks@anovafuture.org

Does Anova accept pet food and pet items?
Yes. We have a pet-friendly shelter and will accept unopened pet food, as well as, toys, bedding, leashes, dishes etc.

What medications are accepted by Anova?

Guaifenesin Cough Syrups
Acetaminophen (regular & extra strength)
Acetaminophen Liquid for Kids

Will Anova pick up my donation?
We do not offer a pick-up service. If you have accessibility issues, please connect with us regarding your donation.

If you have any questions about donations, please contact our Fund Development Team at 519-642-3003 ext. 2253 or funddev@anovafuture.org